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Website Care Plans

Your website can be your best salesperson.

It works for you 24/7, 365 days a year, rain, hail or shine.
It’s critical to have it up and running perfectly.

WordPress Care & Maintenance

What’s your plan when it comes to keeping your WordPress website protected, up-to-date, and fully functional?
Let us do all the heavy lifting in the background – the tech nerd nitty gritty stuff that’s our zone of genius, so you can focus your time where you need to.
From security to maintenance, 24/7 monitoring, backups and more, you won’t ever have to worry about your website.
A lady looking happy using her laptop
Your car needs regular care & maintenance. So does your website.

Tech changes means updates often need to be run on your website weekly.

Site Backups

Experience the peace of mind from of daily website backups.

Security

Keep your site secure against cyber attacks & malicious hackers.

Core Updates

Important php, wordpress security & performance updates.

Uptime Monitoring

If your site is down we're the tech experts to get it back online fast.

Plugin Updates

Get security & performance patches as well as new features.

Left half of the picture is blue with a businessman using a mouse and keyboard looking scared with the right green half having a man with darkened obscured face in a hooded longsleeve shirt looking like a hacker putting his hand through the screen which is at the halfway point smashing it and glass flying towards the man

What happens if I don't update WordPress?

If you’re managing your site yourself, it might be tempting to avoid doing the notified updates because you’re afraid of what might happen. Hacking is prolific and hackers are always a step ahead. They look for vulnerable targets like websites that haven’t been updated. Protecting the investment you’ve made in your website, means you need to stay on top of the constant tech changes and run necessary updates. This not only keeps your site secure, but you will also benefit from new features, performance & security updates.

WordPress Care & Maintenance Plans

Hosting included at no extra cost!

For much less than a cup of coffee a day, you could have our very best website care & maintenance plan, 90 extra minutes of our time a month and Web Hosting!

Or you can scale to a lower plan if that suits you better. Imagine the benefit of having a full web agency on your team,

Pay monthly, or pay annually in advance. Annual payments receive a 15% discount.

You DIY it

$0for the risk taker
or the really experienced user
No Support
No Updates
No Maintenance
No Back Ups
No Guarantee on Uptime
No Scans for Malware (Viruses)
You source your hosting & pay for it yourself

Basic

$40PER MONTH + GST
15% discount if paying annually
Dedicated Server shared with up to 9 of my clients
Server located in your locality
Secure Server
SSL certificate
Spam filtering
Daily backups stored securely offsite for 30 days
Real time security + hack attack monitoring
2 free restores each year
(additional restores $95 + GST)
Elastic email (transactional email to ensure forms, confirmation emails are delivered)
Access to premium level plugin licenses to improve design capabilities
(worth $200+ per year)
Monthly plugin, theme & core updates for added features & security patches
15 minutes of our time each month for tech questions / site support / site changes only
(accumulates if not used for 2 months maximum)

Better

$75PER MONTH + GST
15% discount if paying annually
Dedicated Server shared with up to 8 of my clients
Server located in your locality
Secure Server
SSL certificate
Spam filtering
Daily backups stored securely offsite for 30 days
Real time security + hack attack monitoring
4 free restores per year
(additional restores $95 + GST)
Elastic email (transactional email to ensure forms, confirmation emails are delivered)
Access to premium level plugin licenses to improve design capabilities, site speed, & SEO
(worth $500+ per year)
Monthly site optimisation
(revision + database cleanup)
Monthly check for security risks, malware, viruses, blacklists & errors
Monthly plugin, theme & core updates for added features & security patches
30 minutes of our time per month may be used for tech questions / site support / site changes / social media graphics only
(accumulates if not used for 3 months maximum)

Plan Comparison Table

You DIY it

$0

for the risk taker or the extremely experienced WordPress user

Basic

$40

PER MONTH + GST
(discounted by 15% for annual payment)

Better

$75

PER MONTH + GST
(discounted by 15% for annual payment)

Best

$145

PER MONTH + GST
(discounted by 15% for annual payment)

Hosting
Support
Updates
Maintenance
Daily Backups
Backups stored off site
Uptime Monitoring
Malware Scans

(viruses)

Monthly
Weekly
Real time security & hack attack monitoring
Dedicated Server

(shared with 9 websites max)

Secure Local Server
SSL Certificate
Spam Filtering
Elastic Email

(for transactional emails)

Free Site Restore
1 free
2 free
3 free
Minutes of time

(for support, changes, new content)

15 mins / mth

accumulates 2 mths max

30 mins / mth

accumulates 3 mths max

60 mins / mth

accumulates 6 mths max

Reduced Hourly Rate
Premium plugin licences

(site speed, SEO & design capabilities)

Value $500 p/yr
Value $800 p/yr
Site Optimisation

(revision & database cleanup)

Monthly
Daily
Plugin, theme & core updates
Every 2 months
Monthly
Weekly
Dead link check
Monthly
Contact Form Test
Monthly
Spam comment cleanup
Monthly
Action admin panel notices
Monthly
Weekly
Image Compression

(optimises site speed)

Unlimited
AI Compression new uploads
VIP Priority Access

(Top of Queue)

Basic @ $40 p/mth

Better @ $75 p/mth

Best @ $145 p/mth

These WordPress maintenance care & care plans are suitable for most websites. If your website has a very high level of traffic or is extremely large, then we will customise a hosting plan suited to your website’s unique needs.

Great website hosting with a great maintenance plan keeps your website online, protected from security risks and performing at its best.

7 people sitting around a large office table using laptops, tablets and smartphone with various white tracing lines coming from them showing a connecting to the cloud uploading & downloading

Why do I need Web Hosting?

Your website must live somewhere. Hosting is where your website lives. 

If you think of your website like a house, then you’ll understand it needs a block of land to live on. Hosting is like the land your website needs to live on.

Should I care where it's hosted?

Let’s use the land analogy again. Some land is on town water, connected to the power grid, all plumbed up.

You turn on a tap or flick a light switch and everything works.

There are people behind the scenes maintaining those power & water grids, to keep them up to date and free of problems.

A shocked lady throwing her hands up at her laptop displaying a notice of a symptom failure saying a problem has been detected
A laptop sitting on an office desk displaying a notice saying Oops... 404 page not found

Do I have to do Maintenance?

The Internet is a fickle thing. It changes daily. Systems & software is updated regularly, security fixes are released, updates may have compatibility problems, hackers try to go to work etc. Things can break in the background, causing your website to either go down or have some part of it stop working. 

It’s ‘Murphys Law’, that’s going to happen, just when your perfect client or customer is checking out your website. So your website needs to be running smoothly, working properly and lightning fast.

Frequently Asked Questions

Yes, all of our care plans include website hosting.

The price doesn’t change. This is because we use excellent hosting we know we can rely on and the ease of looking after 

We provide all our clients with a set period of free hosting, care & maintenance. After seeing what we do, clients can choose to continue on one of our care plans or look after the website themselves.

If the website has been well built on a stack I’m familiar with – yes. That’s tech jargon for saying I’d need to have a look at it first.

No. Each website needs its own care plan. They don’t all need to have the same plan though. One site might have the basic plan and the other the best plan.

Yes, we take a quick look at your site to make sure it is still working and looks visually the same. We check this on and for all devices – widescreen, laptop, tablet & Smartphones.

Most update related issues can be fixed in a few minutes. If this happens we will resolve it without additional cost to you. If a fix is likely to take longer and you do not have any additional minutes available on your plan, we will estimate the cost for you, suggest appropriate alternatives or back the update out for you. Some developers experience issues with updates that they fix quickly, and so we will often delay an update if this is likely to be an issue with a particular update, to wait until the issue has been patched. We also always take an extra offsite backup before starting any updates.

The free minutes we include with our care plans are primarily for changes to existing pages, changes to existing functionality, adding or swapping images, adding a new blog article you have written etc. Unless we agree otherwise, they are not for new pages, website redesigns, new functionality, re-development, technical SEO, domain name renewals or the other services we offer. We provide full terms 

If you are on a monthly plan, you can give me 30 days’ notice if you wish to cancel it. You can upgrade or downgrade your plan at any time. 

Yes we do web design, development and SEO work on an ad hoc hourly basis. You can also purchase bulk hours at a discount to our hourly rate.

Still got questions?

Feel free to contact us.

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